Privacy Policy

Srujan Digital Creations operates our online platform. This policy explains how we collect, use, disclose, and safeguard information when you visit our site or use our services. We are committed to protecting your privacy and handling your data responsibly in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Information We Collect

We collect information that can identify you personally ("Personal Data") and information that does not directly identify you ("Usage Data").

Personal Data: This may include information you voluntarily provide to us when you interact with our site or services, such as when you contact us, submit requests, or participate in surveys. The types of Personal Data collected depend on your interaction but may include your name, contact details, and any other information you choose to provide.

Usage Data: This is information automatically collected when you access or use our site. It may include details about your device and connection, IP address, browser type, pages you view, the time and date of your visit, the time spent on those pages, and other diagnostic data.

How We Collect Information

We collect information through various methods:

Directly from you: When you provide it to us through forms, communications, or interactions on our site.

Automatically: As you navigate through our site, information may be collected using cookies, web beacons, and other tracking technologies.

How We Use Information

We use the collected information for various purposes, primarily to operate, maintain, and improve our services and site. This includes:

• To provide and maintain our service.
• To communicate with you, respond to inquiries, and provide customer support.
• To notify you about changes to our service.
• To improve our site, products, and services.
• To understand how our services are used and monitor usage patterns.
• To detect, prevent, and address technical issues.
• With your consent, for marketing and promotional purposes, from which you have the right to withdraw consent at any time.

Legal Basis for Processing (Under GDPR)

We process your Personal Data based on the following legal grounds:

• Consent: We may process your data if you have given us specific consent to do so for a particular purpose.
• Performance of a Contract: We may process your data where it is necessary for the performance of a contract with you or to take steps at your request before entering into such a contract.
• Legitimate Interests: We may process your data where it is necessary for our legitimate interests or the legitimate interests of a third party, provided these interests are not overridden by your fundamental rights and freedoms.
• Legal Obligation: We may process your data where it is necessary for compliance with a legal obligation that applies to us.

Sharing Your Information

We may share your information in the following situations:

• With Service Providers: We may share your information with third-party vendors and service providers who perform services on our behalf, such as data hosting, analytics, and customer support. These parties are contractually bound to protect your information.
• For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
• With Your Consent: We may disclose your Personal Data for any other purpose with your specific consent.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Data Security

We have implemented measures designed to secure your Personal Data from accidental loss and from unauthorized access, use, alteration, and disclosure. However, no data transmission over the Internet or electronic storage method is entirely secure. While we strive to protect your Personal Data, we cannot guarantee its absolute security.

Data Retention

We retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies. Usage Data is generally retained for a shorter period, unless it is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer periods.

Your Data Protection Rights

Depending on your location and applicable data protection laws, you may have the following rights regarding your Personal Data:

• The right to access: You have the right to request copies of your Personal Data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your Personal Data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your Personal Data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your Personal Data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The right to withdraw consent: You also have the right to withdraw your consent at any time where we rely on your consent to process your Personal Data.

If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the contact details provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from a child without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us by writing to:

Srujan Digital Creations
Harmony Building, Floor 5
Veera Desai Road, Andheri West
Mumbai, Maharashtra, 400053
India